Refund/Return Policy: CR Enterprises, LLC manufactures and distributes medical devices. Due to infection control reasons, the RES-Q Wedge and slings are non-returnable. This policy applies to all medical grade reflux wedges on the market.
The RES-Q Wedge and Sling has been manufactured to the highest quality standards and is warranted to the original purchaser only. The warranty is non transferable. Our product is guaranteed to be free from defects in workmanship and parts for a period of 120 days from the date of purchase. Defects that occur within this warranty period, under normal use and care will be repaired or replaced at our discretion, solely at our option with no charge for parts or labor. This warranty does not cover normal wear and tear of the product.
If there is a defect in our product, please contact CR Enterprises, LLC by phone or email with an explanation of the defect. We will arrange for return shipping. Please re-box the product and be sure to include a copy of your original sales receipt. Return the product to CR Enterprises at the address below for repair or exchange.
CR Enterprises, LLC 4701 Augusta Dr. Frisco, Texas 75034 Phone: 972.625.5177